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How Long Will The Ride Last?
by Caroline Wright
from Hawaii Business, November 2002


As a man who's sold new cars for 28 years, Nick Cutter has seen his share of peaks and valleys in an industry notorious for extremes on both ends.

In a late September interview, Cutter said sales in the first eight months of 2002 had been “up substantially” for Hawaii auto dealers. His own Cutter Management Co., parent of Cutter Ford/Isuzu, Cutter Dodge, Cutter Chevrolet, and other Hawaii dealerships, had gross sales of $470 million in 2001. “There truly has never been a better time to buy a new car or truck,” he boomed, in a voice that reflected the sales boom of the first two quarters.

Hefty Sales: Domestic auto manufacturers offered low-interest financing on cars, such as this Ford Explorer.

In August, Mainland automobile sales jumped 13%, to their highest levels of 2002. That trend was echoed in Hawaii, where new auto registrations for the first half of the year rose by 9.1% over the same period for the prior year.

Generous manufacturers' rebates and aggressive 0% financing programs had drawn consumers into showrooms, Cutter said. “Throughout the late 1990s and into early 2001, sales were substantially down from the best years in the early '90s,” he added. “What we're seeing now is pent-up demand. People have had their cars for a while, and they're running out of warranty.”

Sales were brisk even at dealerships that didn't hawk sweet financing plans or fat rebates. “Honda chooses to offer 3.99% financing on all models for 60 months,” said Dan Keppel, general manager at Pflueger Honda, whose 2001 gross sales were $92.8 million, a 31.8 percent jump over the previous year’s sales.

Though deals like these are offered for narrow windows of time -- this one, for the three-day period between October 4-6 -- Honda remained the third best-selling retail brand in Hawaii.

Most Popular: There is a worldwide shortage of Toyota Corollas. Pictured here is the 2003 model.

“This has been a very good year,” said Curtis Lee, senior executive manager of Servco Pacific, whose gross sales for 2001 were $428 million. According to the Hawaii Automobile Dealers Association, 20.9% of all vehicles sold in Hawaii in the second quarter of 2002 were Toyota products. Despite the absence of zero financing and rebate programs, Servco Toyota was having no trouble moving cars. “Actually, one of our more significant problems is to obtain sufficient inventory,” Lee commented. “There's a worldwide shortage of Corollas. Recently, we've been to the point where we have only a day or two's supply between shipments.”

Cutter had similar concerns. “Right now, inventories of 2002 models are about 70% of our total inventory, because the '03s are just starting to come in. We're at the lowest level of new car and truck inventory that we've had in many years. Frankly, we'll be out of '02 models for some lines at the end of October.”

As they waited for the 2003 cars, Hawai`i dealers were acutely aware that things could change at any moment. “There are some clouds on the horizon,” Lee said, referring to the possibility of war with Iraq, and more immediately, to the looming trouble on the West Coast.

On September 29th, the Pacific Maritime Association, which represents shipping companies and terminal operators, locked out 10,500 longshoremen at 29 West Coast ports, claiming that they'd implemented a work slowdown after their expired contract wasn't extended.

Three days later, an auto manufacturing plant in Fremont, CA suspended production. Like many others in the U.S., this plant relies on “just-in-time” parts from Asia. The parts were sitting on a freighter in a California port, waiting to be unloaded.

With limited inventories, shortages of many models, and deliveries of cars and parts at a standstill, there may be rough roads ahead for island auto dealers. “We have a 45-day supply of cars, so a short lockout won't be a problem,” said Keppel. “But if it goes two or three months, it could be difficult.”

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